perrinoia wrote:No, my sister had a 50 Mbps contract with Cox, and my brother had a 25 Mbps contract with TWC, but both have had their connections long enough to expire a contract. Also, both of them want me to do the dirty work, and call customer service, but neither of them have added me to their account so I have the authority to fix anything.
Yeah, you would need to be listed to do any negotiating. If their contracts have expired, then yes, they could be limited on bandwidth speeds. I would test the speeds at different times and keep a log. If and when they decide to add you or they call themselves, they will have a log of what speeds they are receiving and the times. They or you then can start complaining to them, and either they try to keep you as a customer or you can relay you are moving on to their competitor for better services. They would want to try to keep you as their customer. A friend of mine kept logs even after they resolved their issue, and noticed after awhile they were doing the same thing again, and they called again relaying the issue. He complained so much that they left him at his 50 Mbps speed and didn't mess with him again. He's been with them for over 15 yrs. now with no complaints.
{LS}RePublic wrote:Best you can get here is 18Mbps due to the architecture and that comes with a $90 per month price tag with 200GB Peak 200GB Offpeak. Go passed that quota and you get capped to dial up speeds
Yeah the price tag is pretty high for those speeds, but your still better of than myself. I'm only on a less than 6 Mbps DSL connect with less than .8 Mbps upload. Cost is about $56 a month with a 120 Gig cap. Over that and I pay another $10 for 50 Gigs. The only other services I have out here in the country is Dish, but they only offer about 2-4 Mbps for around $30 a month.
ATT's U-verse is one of the better services if it's available in your area. It's fiber optic. Light transfer, but it does cost, and it's taking them forever to run, test, and verify their services, if they ever decide to offer it in your area, and the costs aren't that bad for the speed transfers you get. Time Warner, or any other type of cable company, is and will always be on a RJ7 co-ax cable, and their speed transfers will always be limited to this type of setup. Basically a sound wave via co-ax that doesn't travel as fast as light. The other issue with Cable Companies using co-ax, is if they bury your cable for your services. You "WILL" get signal interference eventually and your cable housing and shielding will start to break down and crack causing different types of problem for the future. Best bet is have them run an aerial line and shield the cable in a PVC type housing to protect it from the elements. If anything happens to it...they just need to run a new aerial line. If you do have issue's with the aerial line and they see an problem and relay they are going to splice your cable, tell them HELL NO. You want another aerial cable ran. If they splice your cable, you WILL have issue's in the future and continue to contact them for repairs. Your cable is telling you, with it's problems, that it's time to replace me due to age.
ADD: Remember, your cable company is supplying your bandwidth connection via a larger circuit. Mostly like a T1. In which it will handle 24 different people. In a larger area, it will be a T3. Which will handle 72 people. When they start to take their customer's who currently have a 50 Mbps connect with them and move them up to a 300 Mbps connect, they will combine a couple of those lines to increase your bandwidth. Which gives them less people to service in that area, which is why your paying more for your services. If they get more people in your area requesting a faster bandwidth, then they have to run another T1 or T3 in your area to support the needs.