Sorry if your services dropped
Posted: Thu Oct 11, 2018 3:49 am
Sorry if anyone in the central US who use Sprint, Yahoo, or ATT lost connection for awhile on Wednesday 10/10/2018. I was on a conference call with some uppers and their upper techs for these companies, including the FCC, due to using these companies myself. I've been having issue's with all of them and was seeing what many of their customers where complaining about for years now with some of their services. These issue's have been ongoing for a few years with nothing being done about them. I, personally was starting to see the frustrations, which is why I contacted these uppers and their upper techs for these companies on a conference call to start explaining these problems. In order for them to believe who I was, and who I worked for, I took down all their services for the central US for a short amount of time, which dropped all services for all of their customers in this area. Services were down for only about 10-15 seconds, so you only saw what we call a "bounce" for service. These companies will now focus on the issue's I reported to them, and spend more time and money in finding resolutions to solve these problems, or they will start to see heavy consequences, not only from the FCC, but my company with providing them the main lines to provide services in particular areas.
So...you will start to see upgrades in equipment and data lines with these particular companies that I relayed, or my company will stop providing main line services for these companies in particular area's in the US, and these areas will be put up for new lease agreements with new companies to take them over according to what the FCC representative relayed to their uppers during the conference call. They were all given a time frame to try to have this completed, but it is also understood that there can be drawbacks, and they would only have to report these issue's to receive more time. So hopefully I was able to not only help all the people with these companies services in the central US, but myself with the services I'm paying for with these companies. They also know, that any support tech with their company I talk to in the future when reporting an issue, won't question my authority of what is being reported, and will escalate the reported issue to be looked into immediately.
So...you will start to see upgrades in equipment and data lines with these particular companies that I relayed, or my company will stop providing main line services for these companies in particular area's in the US, and these areas will be put up for new lease agreements with new companies to take them over according to what the FCC representative relayed to their uppers during the conference call. They were all given a time frame to try to have this completed, but it is also understood that there can be drawbacks, and they would only have to report these issue's to receive more time. So hopefully I was able to not only help all the people with these companies services in the central US, but myself with the services I'm paying for with these companies. They also know, that any support tech with their company I talk to in the future when reporting an issue, won't question my authority of what is being reported, and will escalate the reported issue to be looked into immediately.